Information on the renewal of concessionary bus passes

The County Council is aware that over the next eighteen months the amount of renewals of the concessionary bus passes is going to be potentially very high. It is the responsibility of the pass holder to check when their pass is up for renewal and then to contact the County Council to get a new one.

In order to aid the pass holder they have set up a new form which allows people to easily renew online. This online form can be found at If people have any problems with the online form then they can also call the number on the back of the pass or go to the library who will be able to help.

If you require any further information on this issue, please contact: –

Passenger Transport Team

Phone: 0345 045 0675


Post: Passenger Transport Team, Box SH1013, Castle Court, Shire Hall, Cambridge CB3 0AP